The Challenge
A Time-Consuming Recruitment Process with Limited National Visibility
During the busy summer season, Argedis, a subsidiary of TotalEnergies, operates at full capacity to accommodate the influx of holidaymakers. This surge in demand requires mass recruitment, presenting a significant challenge in supporting site managers across the country.
With locations spread across France and a high demand for temporary workers—particularly in summer—Argedis faced a dual challenge:
- Efficiently coordinating local staffing requests from service stations
- Reducing the administrative burden on site managers
This challenge was compounded by a strategic shift: Argedis transitioned from fixed-term contracts (CDDs) to temporary staffing. This new approach aimed to simplify the hiring process by outsourcing the entire candidate sourcing process to staffing agencies. Instead of site managers searching for candidates themselves, agencies would now handle recruitment, reducing managerial workload and improving recruitment efficiency.
To mitigate candidate shortages, Argedis diversified its staffing agency network by partnering with multiple firms.
“This strategic decision ensured high-quality service for our sites when recruiting staff, but it also introduced significant administrative complexity,” explains Alexandre Constant, Temporary Staffing Manager. Each agency used different tools and processes, making contract management and data consolidation even more challenging.
Lack of Traceability and Consolidated Data
Due to its decentralised operations, each site managed its own recruitment independently, leading to frequent interactions with local staffing agencies. While this approach allowed for quick hiring, it lacked proper traceability, making it difficult for leadership to gain a consolidated view of temporary staffing at a national level.
“The absence of a centralised tool made extracting accurate data extremely cumbersome—a major challenge that hindered strategic decision-making,” says Alexandre.
As the summer peak approached, with some locations needing up to 30 temporary workers, it became crucial to centralise supplier communications and optimise recruitment processes to prevent delays and errors.
Solution
Pixid – The Key to Agile and Strategic Temporary Staffing
To address these challenges, Argedis chose Pixid, a platform renowned for its seamless integration with France’s top staffing agencies, including Adecco, Manpower, Proman, and Triangle, which were selected as Argedis’ primary suppliers.
Pixid’s solution combines ease of use and process centralisation, while remaining compatible with Argedis’ decentralised site management structure. The benefits were immediate:
Site-Level Autonomy in Managing Temporary Staffing Needs
Each site now has the flexibility to manage its temporary workforce independently while allowing corporate leadership to maintain strategic oversight.
- This decentralisation enhances responsiveness and ensures better alignment with each site’s specific needs, fluctuations in activity, and workforce requirements.
- Site managers, with their deep knowledge of local labor markets, can identify and select the most suitable temporary workers for their locations.
Centralised Coordination for National Visibility
- Ensuring Compliance: Standardised recruitment practices across all sites, aligned with corporate policies and framework agreements.
- Administrative Process Optimisation: Streamlining contract management, invoicing, and work-hour tracking to enhance operational efficiency.
- Performance Tracking: With centralised data consolidation, key performance indicators (KPIs) such as total staffing costs, worked hours, and temporary workforce utilisation rates are now easily monitored, enabling data-driven decision-making.
By appointing a dedicated headquarters contact for temporary staffing, Argedis ensures smooth communication between sites and staffing agencies. This role:
- Serves as a single point of contact for site managers and agencies, providing assistance, resolving issues, and ensuring compliance.
- Oversees activity tracking, data analysis, and regular reporting to corporate leadership.
“Pixid has helped us find the perfect balance: empowering site managers to choose their agencies while centralising data for optimal oversight at the corporate level,” says Alexandre.
Results
Fast Deployment for Efficient Daily and Peak-Season Staffing Management
Implemented just before the peak season, Pixid was quickly adopted by teams thanks to online training and dedicated support.
With an intuitive interface and decentralised management capabilities, site managers have seen significant time savings, allowing them to handle up to 1 million hours worked through Pixid, even during the busiest seasons.
Moreover, temporary staffing is now managed with greater responsiveness. Site requests are transmitted in real-time to staffing agencies, enabling near-instant responses.
“During peak periods, Pixid ensures same-day responses, which is crucial for our operations,” emphasises Alexandre.
Time and Efficiency Gains
Temporary worker requests are processed in real time, which speeds up recruitment and frees up time for managers. This approach helps reduce errors by automating many administrative tasks, thus limiting mistakes and omissions.
Enhanced Visibility and Cost Control
Argedis now has a consolidated view of its temporary staffing activity, which facilitates management and decision-making. Centralising data allows for better tracking of temporary staffing expenses, while also simplifying interactions with agencies. Management finally has reliable indicators to manage temporary staffing activity and anticipate needs.
“Pixid has transformed the way we work—everything is traceable and accessible in one click, allowing us to focus on our core business,” concludes Alexandre.
