{"id":11500,"date":"2025-07-04T11:50:59","date_gmt":"2025-07-04T11:50:59","guid":{"rendered":"https:\/\/www.pixid-vms.com\/uk\/?p=11500"},"modified":"2025-07-04T11:51:01","modified_gmt":"2025-07-04T11:51:01","slug":"fed-group","status":"publish","type":"post","link":"https:\/\/www.pixid-vms.com\/uk\/client-stories\/fed-group\/","title":{"rendered":"FED Group"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><div class=\"texte-article\">\n<h2>The challenge: modernising temporary staff management<\/h2>\n<h3>An ageing digitisation solution<\/h3>\n<p>Fed Group was using <strong>an ageing digitisation solution<\/strong> developed by a general <strong>technical service provider<\/strong> with <strong>no specialisation in the temporary staffing sector<\/strong>. This solution had significant limitations in terms of contract management and timesheets, and no longer met the company&#8217;s growing needs.<\/p>\n<p>William Naccache, Administrative and Financial Director at Fed Group, describes the situation: \u2018<em>We felt that the technology was a bit outdated and that whenever we said \u201cit would be good if it worked like this\u201d, we always got the same response.\u2019<\/em> This obsolete technology complicated day-to-day operations and hampered the efficiency of internal processes.<\/p>\n<h3>Unmet needs for change and adaptation<\/h3>\n<p>Fed Group felt the <strong>need to modernise its tools in order to remain competitive<\/strong> and meet the expectations of its customers and temporary workers. The lack of a mobile app, for example, complicated management for temporary workers, making the daily user experience less smooth. \u2018<em>Today, temporary workers can&#8217;t do anything without their phones!<\/em>\u2019 says William Naccache. This situation motivated Fed Group to look for a more modern solution tailored to their specific needs in the temporary employment sector.<\/p>\n<h2>Steps: Towards a modern, integrated management solution<\/h2>\n<h3>Search for a recognised technology partner<\/h3>\n<\/div>\n<p>At the end of 2022, Fed Group began discussions with Pixid to find a more modern and scalable solution. Pixid was identified as a major player in this sector, offering proven technology with features tailored to Fed Group&#8217;s requirements. \u2018<em><strong>It was reassuring to know that Pixid was already known to our customers and that they were using this solution.<\/strong><\/em>\u2019<\/p>\n<h5><strong>Choosing Pixid and integrating it into the IT ecosystem<\/strong><\/h5>\n<p>The Pixid platform offered a user-friendly and modern design that immediately appealed to Fed Group, particularly thanks to the white label option. William Naccache explains: &#8220;<strong><em>What quickly impressed me was the user-friendly design of the solution and the mobile app. &#8221; <\/em><\/strong>The quality of contact and support from the Pixid teams was also a determining factor in this choice. The contract with Pixid was signed in March 2023, with gradual rollout starting in April 2023.<\/p>\n<h5><strong>Collaboration and change management<\/strong><\/h5>\n<p>Fed Group carried out effective internal and external change management to ensure the adoption of the new solution. The <strong>tripartite collaboration between Fed Group, Pixid<\/strong> and the <strong>Infor<\/strong> back-office software in particular enabled the smooth integration of data flows. William Naccache highlights the quality of the exchanges with the Pixid team throughout the project: \u2018<em>We felt a constant desire to move forward and find solutions, even when they weren&#8217;t obvious.\u2019<\/em><\/p>\n<p>Fed Group&#8217;s new graphic identity, finalised at the same time as the launch of the Pixid project, was also integrated thanks to white label platforms, allowing the company to <strong>retain its \u2018myFedBox\u2019 brand<\/strong>, which is well recognised by its temporary workers and clients.<\/p>\n<div class=\"texte-article\">\n<h2>Results: A successful transition to greater efficiency and satisfaction<\/h2>\n<h3>Adoption and satisfaction among temporary workers<\/h3>\n<p>The new solution has been very well received by temporary workers, particularly thanks to the mobile app. <strong>Temporary workers quickly adopted the platform<\/strong>, appreciating its ease of use. For example, advance payment requests, which were previously managed by email, are now centralised and processed in a single click. William Naccache explains: \u2018<em>It&#8217;s centralised, so we don&#8217;t miss anything anymore.<\/em> <em>\u2019<\/em><\/p>\n<h3>Improved reliability and operational efficiency<\/h3>\n<p>Improved data reliability has reduced administrative tasks. With Pixid,<strong> data is automatically integrated and updated without manual intervention<\/strong>, reducing the risk of human error. Payroll managers, for example, have saved time thanks to a more user-friendly and reliable solution. \u2018<em>They were well integrated into the project and were able to test the features, which made it easier for them to adopt the new platform.<\/em> <em>\u2019<\/em><\/p>\n<h3>Positive impact on customers and prospects for improvement<\/h3>\n<p>Customers are satisfied with the modernity and simplicity of the new platform. &#8220;<em>Complaints related to technical issues with contract management and timesheets have decreased dramatically.<\/em> <strong><em>Today, we systematically make Pixid available to our customers!<\/em><\/strong><em>\u2018<\/em><\/p>\n<p>Fed Group intends to continue actively participating in the ongoing improvement of the Pixid solution by sharing its feedback and needs. \u2019<em>Our goal is to remain at the cutting edge of technology and continue to offer quality service to our customers and temporary workers,&#8221; <\/em>concludes William Naccache.<\/p>\n<\/div>\n<div class=\"wp-block-button aligncenter bouton-article\" style=\"text-align: center\"><a class=\"wp-block-button__link has-background\" style=\"background-color: #008cd7;border-radius: 6px\" href=\"https:\/\/www.pixid-vms.com\/uk\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Us Today<\/a><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fed Group improved temporary staffing management by transitioning to Pixid\u2019s intuitive platform, boosting operational efficiency and user satisfaction.<\/p>\n","protected":false},"author":22,"featured_media":11501,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-11500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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